Frequently Asked Questions

What are the costs of your services?

Pricing for the DIY and Custom options are based upon the clients selections during the one on one consulation. Pre-made templates are priced in our Gallery section under the Pre-made gallery. Please see the "Pricing" section for more information.

Do you offer Do-it-yourself options?

Yes we do! We are proud to be an Envelopment Dealer and Designer. The Envelopment company has a wide variety of BEAUTIFUL paper and invitation styles available. Please view the DIY pricing gallery for the options available. Please note that if you would like to assemble the invitations yourself, Spoonful will offer a discount!

How long does it take to complete an order?

DIY options - Please allow for a 10 business day delivery time after you have completed your order.Pre-made invitations - Pre-made selections will be ready 4 weeks after your order.Custom - Please allow for 6 week window. From start to finish.Rush orders incure a 25% surcharge. Any product required in under 2 weeks is considered a rush.

What additional information can I include in my wedding invitation?
-Maps and directions
- Bridal party information
- Registry Information
- Details regarding transportation (if there is any)
- Gift opening/ open house information
- Hotel information; number to call to make reservations,
also note if guests receive a discounted rate and to mention the name of the wedding party in order to get it. Also give the timeline for the discounted rate
-It is a good idea to give people a chance to let you know about any food allergies they might have, on their RSVP card where they make their meal selection.

After I receive the proof can I still make changes?
If you have selected a self-serve template and a proof has been generated, you have one opportunity to make any last minute changes before print.There are special instructions provided when you choose to go the custom route.Many emails and conversations are exchanged to ensure that you are happy with the final product.

Is there a charge for a proof?
There are 2 proofing options offered through Spoonful of Sugar. Once a design has been generated, a FREE soft copy proof is offered. If a hard copy proof is required, there is a charge associated.

Do you sell to out-of-town clients?
Absolutely! As previously mentioned, clients can view their designs via the online proofing gallery. We correspond via email or phone and come up with a product that can then be shipped to you at a later date. Shipping costs are in addition to the cost of the product and the responsibility of the client. Spoonful of Sugar has had many out-of-town clients and this process has proven to be very successful!

What are my payment options?
I accept Checks, Money Orders, Cash, e-mail bank transfers or can take payment via PayPal. PayPal payments incur an additional 2% surcharge to cover service fees.

Is it necessary to order extra invitations?
Its a good idea to make sure you have enough for overlooked guests and for keepsakes. It is easier and more cost effective to order extra at the time of your initial order vs. a second order. The standard recommendation is an additional 10 invitations.

Do you require a deposit?
A $100 fee is due at the time a client signs with Spoonful of Sugar. This fee covers the design time spent on a design for you. If you choose to continue to production of your design, a 50% deposit is required prior to production.

Who should receive a wedding invitation?
Standard practice is that married/commonlaw couples may receive one invitation. Single guests over the age of 18 should receive their own invitations. All bridal party participants, as well as roommates living together should receive their own invitations.

How long before the event should I send my invitations?
Ideally, invitations should go out six-eight weeks before the wedding. This allows guests plenty of time prepare for the day and make travel arrangements if they are from out of town. This will also allow for a generous response date. On average, this date is about three weeks before the wedding. Or as a general rule, if you are having a caterer, it should be 2 weeks prior to their final count requirement. This will also allow for time to prepare a seating arrangement, seating charts, place cards...etc.If you're inviting out-of-town guests and would like to send out save-the-date cards matching the rest of your wedding stationery, they should be sent out 4-6 months prior to the wedding. This is also effective for destination weddings.For other events, such as bridal showers, birthday parties, baby showers, bachelor/ette parties etc. it is recommended that you send out invitations no less than 4 weeks prior to the event.

How much postage should be added to my invitations?
Postage is not based on weight alone. A square envelope is surcharged because it's considered an odd-sized piece. Tubes, thick envelopes and other things can affect the postage. I recommend that you take one complete invitation to the post office and have them give you an accurate postage. That way you can purchase the correct amount of stamps.

Should I put a stamp on the R.S.V.P.?
This is considered a common courtesy and should be done.How soon should wedding thank you notes be sent?Gifts received before the wedding (i.e. Bridal shower) should be acknowledged within two weeks. Gifts received after the wedding should be acknowledged within two months. Despite popular belief, a year after the wedding is too long. However, better late than never